Terms & Conditions

Last Updated: 22 January 2026

1. Acceptance of Terms

By accessing and using the Protopep website and purchasing our products, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.

2. Research Use Only

ALL PRODUCTS ARE FOR RESEARCH PURPOSES ONLY. NOT FOR HUMAN OR ANIMAL CONSUMPTION.

All peptides and research compounds sold by Protopep are intended strictly for laboratory research and scientific investigation by qualified researchers and institutions. These products are not approved by the FDA, SAHPRA, or any regulatory body for human or animal consumption, medical use, or therapeutic applications.

By purchasing from Protopep, you confirm that:

  • You are a qualified researcher or represent a research institution
  • Products will be used solely for in vitro research purposes
  • You understand the products are not for human or animal consumption
  • You will comply with all applicable laws and regulations

3. Age Restriction

You must be at least 18 years old to purchase products from Protopep. By placing an order, you confirm that you are of legal age.

4. Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. All products come with a Certificate of Analysis (CoA) confirming purity and molecular weight.

5. Pricing and Payment

  • All prices are listed in South African Rand (ZAR) and include VAT where applicable
  • We reserve the right to change prices at any time without notice
  • Payment must be received before orders are processed
  • We accept credit cards, debit cards, and electronic bank transfers
  • Payment information is processed securely through our payment provider

6. Orders and Fulfillment

  • Order confirmation does not guarantee product availability
  • We reserve the right to refuse or cancel any order
  • Orders are subject to acceptance and availability
  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery to the carrier

7. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about shipping methods, delivery times, and cold chain handling.

8. Returns and Refunds

Please refer to our Return Policy for detailed information about returns, refunds, and exchanges.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROTOPEP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claim arising out of or relating to these terms shall not exceed the amount you paid for the product giving rise to the claim.

10. Disclaimer of Warranties

PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT PRODUCTS WILL MEET YOUR REQUIREMENTS OR THAT THEY WILL BE SUITABLE FOR ANY PARTICULAR PURPOSE.

11. Indemnification

You agree to indemnify, defend, and hold harmless Protopep and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our products or violation of these terms.

12. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Protopep and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

13. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

16. Contact Information

For questions about these Terms and Conditions, please contact us at:

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